The Entrepreneur’s Guide to Customer Service
Available at: Amazon
The Entrepreneur’s Guide” is a “cheat” sheet to Customer Development – a methodology for reducing risk in the early stages of product development when you should be focused on learning about your customers and their problems. The authors walk you through key concepts and steps involved with Customer Development (CD). It is the perfect complement to the Startup Owner’s Manual to make it easier to understand the CD process.
Book categories: Home